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Host Gator Reviews

A no-frills web host with excellent developer support - their servers are configured with PHP, Perl, ImageMagick, GD, Chilisoft ASP, Ruby on Rails and SSH access. If you need a custom module for your website, they’ll install it for you. HostGator’s control panel includes auto-installers for many popular forum, blogging, and ecommerce scripts.
Features3.933.933.933.933.93
Support3.553.553.553.553.55
Value3.793.793.793.793.79
Overall Rating3.773.773.773.773.77

53 Customer Reviews of “Host Gator”

Host Gator Review by Trimbitas Sorin, January 10, 2007

  • 4.54.54.54.54.5
  • 55555
  • 4.54.54.54.54.5
  • 55555

HostGator have the greatest support team I ever worked with and their plans are very very good for their prices :)

Host Gator Review by Eric, January 10, 2007

  • 3.53.53.53.53.5
  • 44444
  • 44444
  • 3.53.53.53.53.5

I would not have left Host Gator if I wasn’t tight on money at the time.

Host Gator Review by Jorge, January 10, 2007

  • 3.53.53.53.53.5
  • 55555
  • 44444
  • 44444

Great support

Host Gator Review by deki, January 11, 2007

  • 2.52.52.52.52.5
  • 11111
  • 33333
  • 22222

not that bad

Host Gator Review by Jason, January 12, 2007

  • 55555
  • 55555
  • 3.53.53.53.53.5
  • 4.54.54.54.54.5

Great support and 99.9% of the time I have not had any issues. I had a server problem one morning, but they had it reset in about a half hour. I called, but they were in the process of figuring it out. I wish they offered a little more reseller space…

Host Gator Review by Penguin Pete, January 13, 2007

  • 55555
  • 4.54.54.54.54.5
  • 44444
  • 4.54.54.54.54.5

They have rock solid LAMP servers. Even on a shared hosting plan, I have made the front page of Digg, Reddit, and Delicious all at the same time and not gone down. In a year I’ve had exactly two issues, both of which were resolved within a couple of hours.

Host Gator Review by Ari, February 26, 2007

  • 4.54.54.54.54.5
  • 4.54.54.54.54.5
  • 4.54.54.54.54.5
  • 4.54.54.54.54.5

I’ve been really happy with Hostgator, unlimited addon domains, unlimited mysqsl databases, cpanel with fantastico and fast support.

Host Gator Review by Steven, March 5, 2007

  • 55555
  • 55555
  • 55555
  • 55555

super B!

Host Gator Review by kevin, March 12, 2007

  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5

DO NOT USE HOSTGATOR!!!!! After 2 years they called and rudely told me to backup my server and they were closing my account in 24 hours. I was forced to upgrade to a dedicated server even though my traffic was at an all time low. I did just to keep my sites onlin eand it took them 4 days to move my sites. They were smart enuff to leave the semi-ded account on while they made the switch. It then took 2 weeks to get all the sites up and then they just couldnt handle me pointing out all the bugs and how stupid there supprt staff was and called and told me to leave after 2 years. Not good business.

They expanded to fast and hired idiots and the support has gone to crap. They offer unlimited sites knowing that no one will use all that they offer and then when you do they make you upgrade to semi and then dedicated like extortionists. Makes you wonder how they can pay 100.00 affiliate for a 10.00 signup.

Host Gator Review by Brandon Hopkins, March 20, 2007

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Been with Hostgator for about 10 months now. 1 issue that was resolved with a server restart and I was back up in about 20 minutes total. Switching my second account from midphase to hostgator.

Host Gator Review by dissappointed, March 26, 2007

  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5

really dissappointed with their service. would not recommend them.

Host Gator Review by holly, April 30, 2007

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  • 55555
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I’ve been with them for a couple of years now and my sites have never missed a beat! Service is alwasy there when I have questions too :)

Host Gator Review by JT, June 11, 2007

  • 44444
  • 55555
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My site has been up for almost a year now. When I first started, it was my first website, so I already had a lot of questions to ask about actually getting it up and going. Luckily, the first few days were a breeze. They were speedy in finding a solution, and were not frustrated at my ignorance. All I had to do was click on a live chat button and I was in the immediate attention of a support personnel. After those initial hours of setting up, followed by a few days of studying online how to run a site, I never once needed support again. The site has not once failed me yet. Also, the control panel is such an easy tool to understand and use. Installing software to my site can be done from anywhere, with or without an FTP client. The host supports a multitude of languages, software, and other necessities demanded of a host in this era of the Internet. Very pleased.

Host Gator Review by Tony Cai, September 1, 2007

  • 55555
  • 0.50.50.50.50.5
  • 3.53.53.53.53.5
  • 0.50.50.50.50.5

They canceled my account for no reason and then they claimed that there was no such site hosted on HostGator! Assholes!

Host Gator Review by Stacy Fabian, September 19, 2007

  • 33333
  • 33333
  • 1.51.51.51.51.5
  • 55555

your dating other guys, your telling me lie. Stacy Fabian.

Host Gator Review by Sunaryo Hadi, November 5, 2007

  • 44444
  • 4.54.54.54.54.5
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  • 44444

So far, I haven’t any complaint yet

Host Gator Review by Fraktfritt, January 4, 2008

  • 3.53.53.53.53.5
  • 2.52.52.52.52.5
  • 4.54.54.54.54.5
  • 3.53.53.53.53.5

Great value At Hostagator but I had a problem with support

Host Gator Review by Kris, January 22, 2008

  • 44444
  • 55555
  • 4.54.54.54.54.5
  • 4.54.54.54.54.5

Server seems fast. I host a wordpress site, and everything has been good so far (about 6 months).

Host Gator Review by Lyn, February 17, 2008

  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5

DON’T GO THERE. They put over 1000 sites on a server. If you dare go near your (PAID FOR) limits, they throw you on to a dedicated server and want you to pay for it. Read the other negatives here. They are very accurate.

Host Gator Review by Angel, May 9, 2008

  • 2.52.52.52.52.5
  • 3.53.53.53.53.5
  • 4.54.54.54.54.5
  • 3.53.53.53.53.5

I feel that Host Gator is one of the better hosting sites out there.
I have used them in the past and I feel that they are one of the stronger companies as far as customer service.

Host Gator Review by Rick Blythe, June 17, 2008

  • 4.54.54.54.54.5
  • 4.54.54.54.54.5
  • 44444
  • 4.54.54.54.54.5

Great all around hosting service. Don’t go with a small fly-by-night operator, get something decent like these guys, but still at a great rate.

Host Gator Review by wart remover, June 27, 2008

  • 11111
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5
  • 0.50.50.50.50.5

i tried host gator for about 1 week and ended up cancelling the account. customer service was hard to get ahold of and their interface didn’t have the installs that i needed.

Host Gator Review by children and divorce, July 20, 2008

  • 44444
  • 3.53.53.53.53.5
  • 4.54.54.54.54.5
  • 44444

Decent value host. They have most of the features that anyone would need, at a great price. If your traffic is large, you might consider a higher-priced host, though.

Host Gator Review by Karan Goyal, August 5, 2008

  • 55555
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We have used Hostgator since 2003 and everything has always been stable. They take care of things pretty fast once the issue is sent to them via their support system. I have had both shared hosting accounts as well as a dedicated server. No Compliants.

Host Gator Review by Dan, August 10, 2008

  • 44444
  • 55555
  • 55555
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I use HostGator for all of the accounts I setup for clients.

They offer very good 24/7 support, which I have used many times and have always had prompt and informative responses. Their shared hosting plans are reasonable for most sites, and they offer excellent pricing!

Host Gator Review by Free Web Design Services, August 10, 2008

  • Not Rated
  • Not Rated
  • Not Rated
  • Not Rated

I’ve been a Hostgator customer since 2001 and they have never let me down. Their live support is always friendly and above all very professional.

I highly recommend their services whether your hosting your own sites, or if you plan to resell hosting packages yourself.

Stewart Alexander

Host Gator Review by Mark Upon, August 12, 2008

  • 44444
  • 55555
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I am using Hostgator for past 2 years and I find no problem with them and their support staff are really superb with good uptime.. The features are normal as other hosts but the maintainence is really Cool!

Host Gator Review by Magic Professional Software, August 13, 2008

  • 44444
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  • 33333
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I tried them temporarily just to test.. service was ok, but could not get ahold of support.

Host Gator Review by JT Media, August 16, 2008

  • Not Rated
  • Not Rated
  • Not Rated
  • Not Rated

HostGator is actually a total nightmare. I have been with them for a month (I’m moving my websites as I type this) and I’m looking at 48 hrs of downtime and hostgator is trying to tell me this is not happening. Here’s how it goes.

I send a ticket because my website times out. I get a message back saying that its not down. I then call customer no-service where the first 2 people I talk to are always idiots and rude. I’m usually able to connect with someone after the 3rd call that actually believes that nobody can’t access my website. They type for about 10 minutes and then say they’ll have to send another ticket. I’m then sent an email by someone who likes to show how much they know by using the most confusing terms possible. I then have to send 3 or 4 more emails getting them to explain what the 1st email said.

Usually after this happens my website will work fine for a day or two, and then it all starts over.

If you use HostGator and don’t have any problems, you’re likely not checking your websites very often

Host Gator Review by bill, August 17, 2008

  • 44444
  • 44444
  • 55555
  • 44444

I use both Lunar Pages and Hostgator and Hostgator has been very easy to work with and no real need to even try their support function yet.

No issues and no downtime so far after 3 months.

Host Gator Review by Dave Reynolds, August 18, 2008

  • 33333
  • 11111
  • 33333
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Support is poor and “Live Chat” is abysmal. Quite honestly I wouldn’t recommend this bunch if you were my worst enemy.

The number of stupid things that Hostgator have done to my sites is amazing. I agree with JT Media’s post above; If you haven’t had problems with this lot you can’t have been checking your sites very often.

Host Gator Review by John, August 21, 2008

  • 55555
  • 44444
  • 55555
  • 44444

I love the hostgator. I have had over 10 sites hosted on one account for almost ONE year without any issue. The prices are perfect for a mid-size domaineer and that’s the way I like it.

Host Gator Review by Motorbeam.com, August 21, 2008

  • 44444
  • 55555
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Hostgator has quite good support. You can contact them via online chat which is a good thing.

Host Gator Review by amanda, August 24, 2008

  • 55555
  • 22222
  • 33333
  • 33333

Feature rich cPanel and very fast and easy site setup. Pretty good value for our test sites, but I agree that you cant run a lot of traffic through these guys as you will get the DS letter. We move our bigger money sites to more robust hosts. Support does seem overwhelmed most of the time and we have had a couple of brief outages but nothing too serious.

Host Gator Review by Peter D, August 24, 2008

  • 55555
  • 44444
  • 44444
  • 55555

Currently use them for all my sites. never had the need to use support. Generous with download and bandwidth limits.

Host Gator Review by Guitarzzz, August 29, 2008

  • Not Rated
  • Not Rated
  • Not Rated
  • Not Rated

I’m happy with hostgator so far. I been using godaddy (haha) and it’s easy to see that the hostgator servers are much stronger and faster.

Host Gator Review by John, September 4, 2008

  • 33333
  • 33333
  • 33333
  • 33333

I have been a longtime customer and have no complaints. Set it up and forget it.

Host Gator Review by Red3Delta, September 7, 2008

  • 55555
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  • 55555

I’ve been using hostgator for over a year and wouldnt switch if you offered me free hosting.

The best support around. The couple times i’ve had to email them my issue was resolved within a couple hours.

Host Gator Review by Robb Leuwaan, September 9, 2008

  • 44444
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  • 55555
  • 44444

I have had zero problems with Host Gator.

Host Gator Review by Richard Brown, September 12, 2008

  • 55555
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I just added Hostgator to my hosting pool because they support file access. I have several accounts that don’t and that hampers many of my efforts. So far they’ve been great to work with.

Host Gator Review by Illi.Pro, September 14, 2008

  • 55555
  • 55555
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  • 55555

This is the best hosting i could choose! one caracteristic of HostGator is there excellent support! i have 5 blogs with WordPress installed in a Baby Plan and i never had problems! I recommend HG if you wanna have a blog with WordPress ;)!

Host Gator Review by Paul Meyers, September 27, 2008

  • 11111
  • 11111
  • 11111
  • 11111

poor service. get a vps instead. they banned my account for overusage!

Host Gator Review by Mohsin Rasool, September 30, 2008

  • 55555
  • 33333
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  • 44444

I have used hostgator for many of my sites. And i like its up-to-date Cpanel and Reseller WHM.

It is very easy to use and all features a host needs are already included in your hosting a/c.

Host Gator Review by Lewis, October 2, 2008

  • 55555
  • 44444
  • 55555
  • 55555

I use hostgator for my hosting. There have been a few hiccups over the years, but I continue to recommend Hostgator to my friends. Their support is great too.

Host Gator Review by Francois du Toit, October 8, 2008

  • 55555
  • 44444
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  • 55555

I have been using Hostgator for years and are very satisfied with them.

Host Gator Review by Dan T, October 24, 2008

  • 55555
  • 55555
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  • 55555

Hostgator is the best. If ever I have a problem (which is rare) support is top-notch. I really like the fact that I can use online chat to talk to support. I can submit a ticket online and someone will respond with IM and fix the problem right then. Highly recommended.

Host Gator Review by Jesse, October 25, 2008

  • 44444
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Overall is good, but recently their support sucks. Their new support ticket system is a total nonsense.

Host Gator Review by Bill, November 3, 2008

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