Web Host Review: Host Gator

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A no-frills web host with excellent developer support - their servers are configured with PHP, Perl, ImageMagick, GD, Chilisoft ASP, Ruby on Rails and SSH access. If you need a custom module for your website, they’ll install it for you. HostGator’s control panel includes auto-installers for many popular forum, blogging, and ecommerce scripts.

An Award Winning Host
15 Positive Reviews
5 Negative Reviews
Features:    5.4
Support:    5.5
Value:    5.5
Overall Rating:    5.5

Customer Reviews

  1. Reviewed by Trimbitas Sorin on January 10th, 2007
    Comments: HostGator have the greatest support team I ever worked with and their plans are very very good for their prices :)
    • Reviewed by Eric on January 10th, 2007
      Comments: I would not have left Host Gator if I wasn't tight on money at the time.
      • Reviewed by Jorge on January 10th, 2007
        Comments: Great support
        • Reviewed by deki on January 11th, 2007
          Comments: not that bad
          • Reviewed by Jason on January 12th, 2007
            Comments: Great support and 99.9% of the time I have not had any issues. I had a server problem one morning, but they had it reset in about a half hour. I called, but they were in the process of figuring it out. I wish they offered a little more reseller space...
            • Reviewed by Penguin Pete on January 13th, 2007
              Comments: They have rock solid LAMP servers. Even on a shared hosting plan, I have made the front page of Digg, Reddit, and Delicious all at the same time and not gone down. In a year I've had exactly two issues, both of which were resolved within a couple of hours.
              • Reviewed by Ari on February 26th, 2007
                Comments: I've been really happy with Hostgator, unlimited addon domains, unlimited mysqsl databases, cpanel with fantastico and fast support.
                • Reviewed by Steven on March 5th, 2007
                  Comments: super B!
                  • Reviewed by kevin on March 12th, 2007
                    Comments: DO NOT USE HOSTGATOR!!!!! After 2 years they called and rudely told me to backup my server and they were closing my account in 24 hours. I was forced to upgrade to a dedicated server even though my traffic was at an all time low. I did just to keep my sites onlin eand it took them 4 days to move my sites. They were smart enuff to leave the semi-ded account on while they made the switch. It then took 2 weeks to get all the sites up and then they just couldnt handle me pointing out all the bugs and how stupid there supprt staff was and called and told me to leave after 2 years. Not good business.

                    They expanded to fast and hired idiots and the support has gone to crap. They offer unlimited sites knowing that no one will use all that they offer and then when you do they make you upgrade to semi and then dedicated like extortionists. Makes you wonder how they can pay 100.00 affiliate for a 10.00 signup.
                    • Reviewed by Brandon Hopkins on March 20th, 2007
                      Comments: Been with Hostgator for about 10 months now. 1 issue that was resolved with a server restart and I was back up in about 20 minutes total. Switching my second account from midphase to hostgator.
                      • Reviewed by dissappointed on March 26th, 2007
                        Comments: really dissappointed with their service. would not recommend them.
                        • Reviewed by holly on April 30th, 2007
                          Comments: I've been with them for a couple of years now and my sites have never missed a beat! Service is alwasy there when I have questions too :)
                          • Reviewed by JT on June 11th, 2007
                            Comments: My site has been up for almost a year now. When I first started, it was my first website, so I already had a lot of questions to ask about actually getting it up and going. Luckily, the first few days were a breeze. They were speedy in finding a solution, and were not frustrated at my ignorance. All I had to do was click on a live chat button and I was in the immediate attention of a support personnel. After those initial hours of setting up, followed by a few days of studying online how to run a site, I never once needed support again. The site has not once failed me yet. Also, the control panel is such an easy tool to understand and use. Installing software to my site can be done from anywhere, with or without an FTP client. The host supports a multitude of languages, software, and other necessities demanded of a host in this era of the Internet. Very pleased.
                            • Reviewed by Tony Cai on September 1st, 2007
                              Comments: They canceled my account for no reason and then they claimed that there was no such site hosted on HostGator! Assholes!
                              • Reviewed by Stacy Fabian on September 19th, 2007
                                Comments: your dating other guys, your telling me lie. Stacy Fabian.
                                • Reviewed by Sunaryo Hadi on November 5th, 2007
                                  Comments: So far, I haven't any complaint yet
                                  • Reviewed by Fraktfritt on January 4th, 2008
                                    Comments: Great value At Hostagator but I had a problem with support
                                    • Comments: [...] The Wordpress Review Site Plugin gives your commenters the opportunity to review theĀ  product/service themselves and aggregates the scores in your post. You can see it in action here on a site aboutĀ  hosting providers. Please don’t create dummy reviews just to test it! [...]
                                      • Reviewed by Kris on January 22nd, 2008
                                        Comments: Server seems fast. I host a wordpress site, and everything has been good so far (about 6 months).
                                        • Reviewed by Lyn on February 17th, 2008
                                          Comments: DON'T GO THERE. They put over 1000 sites on a server. If you dare go near your (PAID FOR) limits, they throw you on to a dedicated server and want you to pay for it. Read the other negatives here. They are very accurate.
                                          • Reviewed by Angel on May 9th, 2008
                                            Comments: I feel that Host Gator is one of the better hosting sites out there.
                                            I have used them in the past and I feel that they are one of the stronger companies as far as customer service.

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